I recently purchase a BowFlex Xtreme 2 SE machine from Zuba. After placing the on-line order, a company representative called me to confirm that, although their warehouse in Ontario didn't have one in stock, that they could have it delivered to my hometown, Main Brook, NL, from Edmonton and that the shipping cost would remain the same. I was sent an email, which included a link to track my item. The tracking tool was great and the item arrived here before the estimated date. The BowFlex has been assembled and is a major improvement to our local town gym. I wish to thank Zuba for their excellent service. There efforts have been much appreciated.